Incident management helps you manage the issue resolution from start to finish and avoid anything getting lost when the stakes are high.
affected products
, downstream products
, downstream owners
, and affected & downstream assets
. Clicking any group will show you the specific assets that are impacted.
Investigating
. This lets everyone else see you’re on it. The activity overview shows how the status of the incident has changed over its lifetime. This is particularly helpful when an incident spans multiple issues, as not everyone may work on the same things.